The below video shows how to install your TurboCAD software:

If you are still having trouble, and have confirmed that your computer meets the minimum system requirements, call 1.800.833.8082 or +1.415+483.8000, Monday through Friday between 6am and 6pm PST for assistance. You can also email support@imsidesign.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.